Account Registration
The same data fields collected at account opening are described here without variation. No additional hidden collection occurs during sign-up.
LEGAL REFERENCE
How 111com Handles Your Personal Data
Your privacy matters to us at 111com, and this policy sets out exactly what we collect when you open an account, make a deposit via JazzCash or Easypaisa...
Encrypted Account DataPakistani Payment PrivacyClear Retention RulesYour Right to AccessSecure Data Storage
What This Privacy Policy Covers at 111com
This policy applies to all personal information gathered when you use 111com in supported regions where local law permits. We collect your name, contact details, device identifiers and transaction records tied to Pakistani payment methods including JazzCash, Easypaisa, SadaPay and Raast. Financial transaction data processed through these rails is retained only as long as required for account verification, fraud prevention and regulatory
compliance. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. You may request a copy of the data we hold on your account at any time through our support channels.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PRIVACY CONTACT PATHS
Reach Our Data Protection Team
If you have any questions about how your personal information is handled, or if you wish to request access, correction or deletion of your data, our team is available through the channels below. We aim to respond to all data-related requests within five business days.
Team online
Live Chat
Reach our data support team directly through the live chat window inside your 111com account. Available around the clock for account holders in supported Pakistan regions needing privacy assistance.
Email Support
Send your data access or deletion request to our privacy team by email. Include your registered account details so we can locate and verify your records quickly and securely.
Help Centre
Our help centre contains step-by-step instructions for submitting a data request, updating your personal details, or understanding how your JazzCash and Easypaisa records are stored.
DATA TRUST SIGNALS
Why You Can Rely on Our Privacy Practices
We have built our data handling processes around transparency and accountability, with regular internal audits and a dedicated privacy team reviewing our procedures whenever payment or platform changes are introduced.
Encrypted Storage
All account data at 111com is stored using industry-standard encryption. Your personal details and Pakistani payment records are never held in plain text on our systems at any point.
Access Controls
Strict internal access controls mean only authorised staff can view your account data, and only when required for account management, dispute resolution or regulatory obligations.
Payment Data Isolation
JazzCash, Easypaisa, SadaPay and Raast transaction data is processed in isolated environments. Payment processor data flows are logged and reviewed to prevent unauthorised access or misuse.
Retention Limits
We hold your data only as long as your account is active or as required by applicable law. Once retention periods expire, records are securely deleted from our systems in a documented process.
Third-Party Audits
Our data security practices are subject to periodic external review. We work with qualified assessors to verify that our storage, access and deletion procedures meet current data protection standards.
Policy Update Notices
Whenever this privacy policy is updated, we notify you through your registered contact details before changes take effect, so you are never caught off-guard by new data handling terms.
POLICY CONSISTENCY CHECK
How This Policy Aligns Across 111com Pages
Our privacy terms are consistent whether you are reading them from the account registration flow, the payment section, or a linked policy page. The commitments below hold site-wide.
Deposit Flow
Pakistani payment method data handled via JazzCash, Easypaisa, SadaPay or Raast is governed by the same terms whether you deposit once or repeatedly.
Withdrawal Processing
Outbound payment records carry identical retention and access rules as inbound deposits. No separate withdrawal-specific data regime exists.
Support Interactions
Chat and email conversations with our support team are stored under the same retention schedule as account records and are accessible via your data request.
Marketing Communications
If you have opted in to receive communications from 111com, the data used to deliver those messages falls under this policy and can be withdrawn at any time.
Third-Party Integrations
Any third-party service connected to your 111com account, including payment processors, is bound by data-sharing agreements consistent with the terms stated here.
Policy Version History
Previous versions of this privacy policy are retained internally. On request, we can provide the version in effect at any historical point relevant to your account activity.
Key Privacy Commitments Built Into Your Account
From the moment you open your account with 111com, several privacy-by-design features are active automatically. These are not optional add-ons; they are part of how your...
Two-Factor Verification
Account access requires two-step identity confirmation, reducing the risk that your personal data could be reached by an unauthorised party even if your password were ever compromised.
Session Timeout Controls
Inactive sessions are automatically closed after a set period, ensuring your account data is not left exposed on shared or unattended devices during your sessions on 111com.
Data Access Requests
You can formally request a full export of the personal data we hold on your account. We process these requests within five working days and deliver a structured, readable file.
Communication Preferences
You control which communications 111com sends to your registered address. Adjust your preferences any time from within your account settings without needing to contact support.
Linked Device Records
You can view and remove devices linked to your account at any time. This gives you direct visibility over which endpoints have been used to access your 111com profile.
Right to Erasure
Subject to applicable legal retention requirements, you may request that 111com delete your personal account data entirely. We will confirm completion once the process is finalised.
Frequently Asked Questions About Our Privacy Policy
We collect your name, contact details, date of birth and a government-issued identity document for verification. Device and session data is also recorded to protect your account against unauthorised access attempts.
Payment records from JazzCash, Easypaisa, SadaPay and Raast are stored in isolated, encrypted environments. These records are accessible only to authorised staff and are never shared with third parties beyond your chosen payment processor.
Yes. Submit a data access request through live chat or email with your account details. We will compile and deliver your records within five business days in a readable format at no charge.
Retention periods vary by data type and applicable law in supported regions. Most records are held for the period required by financial regulations, after which they are securely deleted from our systems following documented internal procedures.
We do not sell or share your data with third parties for their marketing purposes. Data is shared only with payment processors and service providers who help us operate your account, and only under strict contractual data protection terms.
Log into your account and navigate to the profile settings section to update most personal details directly. For changes to identity documents or legally verified fields, contact our support team through live chat or email for assisted correction.
We notify you at your registered contact address before any material change takes effect. You will have the opportunity to review the updated terms, and previous versions remain available on request through our support channels.